RETURNS & EXCHANGES POLICY

Please Note: 

All last chance, clear out sales and items sold at more than 20% off and BOGO items are FINAL SALE  ONLY due to limited inventory and making room for new apparel. No returns or exchanges will be honored at this time.

Return, Exchange, or Store Credit:

We strive to make sure you feel amazing in our products! However, if you decide that you would like to refund, exchange or store credit, we are here to help! ❤️


Guidelines:

  • All NEW APPAREL must be returned within 10 days from the order date.

  • Must have tags attached and in original condition. 

  • No signs of wear. This Includes scents, stains, deodorant markings, cosmetic stains, animal hair, hair, and dander. 

  • Please ensure to check your items thoroughly to avoid rejected returns/exchanges.

  • Unfortunately, if we receive products that do not fit the guidelines, we will send them back to you and will not be able to refund/exchange the items. 

Steps:

  • Fill out the order number and your email address in the link located at the bottom of this page.
  • Once approved, you will receive an approval email and pre-paid shipping label for your convenience. 
  • Send back apparel. (Customer is responsible for shipping costs and a set fee of $7.00 will be deducted from your return and store credit. ) 
  • Once received, inspected thoroughly, and approved, you will receive an email stating your request.  Please allow 48-72 hours to process exchanges and 2-10 business days for your refund to show in your account. :)

Return Address:

Strong Physiquez

431 Isom Rd 

STE #204

San Antonio, TX 78216

 

 *Strong Physiquez is not responsible for returns until they reach our warehouse. Keep your return postage receipt and tracking number as we are not liable for packages that are lost in-transit. 

*To receive quicker service for your returns and exchanges, we kindly ask you to fill out the form located at the bottom of our website.

https://www.strongphysiquez.com/pages/returns-exchanges-policy

 

Click Here to Start Your Return Process

 

International Policy:

Strong Physiquez is not responsible for shipping & customs fees regarding purchases and incoming/outgoing refunds, store credit, or exchanges.

Damaged, Lost, or Undelivered Orders: 

Please email info@strongphysiquez.com with concerns.